Terms & Conditions — The Coaching Formula

Effective Date: 8/4/26

1. Overview

These Terms & Conditions govern your use of coaching services provided by The Coaching Formula.

By engaging in coaching services, you agree to these terms.

2. Coaching Services

The Coaching Formula provides online coaching services, including:

Training programming

Nutrition guidance

Progress tracking and feedback

Ongoing communication and support

Coaching is delivered remotely via platforms such as WhatsApp, email, and shared documents.

3. No Guaranteed Results

Results vary based on:

Effort and adherence

Lifestyle factors

Individual response

We do not guarantee specific outcomes.

4. Client Responsibilities

You agree to:

Follow the program to the best of your ability

Communicate honestly and consistently

Submit check-ins as required

Take responsibility for your own health and decisions

5. Health Disclaimer

Coaching services are not medical advice.

You should consult a qualified healthcare professional before making significant changes to your training, nutrition, or lifestyle.

6. Payments & Commitment

Payments are processed via third-party providers including Stripe, EziDebit, and Newie.

By signing up for coaching:

You agree to the agreed weekly rate

Payments are billed in advance on a recurring basis

You commit to a minimum coaching period of 16 weeks

This minimum commitment is in place to allow sufficient time for meaningful progress and results.

Failure to make payment may result in suspension of services.

7. Refund Policy

All payments are final.

No refunds are provided once coaching has commenced

The 16-week minimum commitment remains payable regardless of circumstances once started

Onboarding fees (if applicable) are non-refundable

8. Cancellations

After the initial 16-week commitment period:

A minimum of 4 weeks written notice is required to cancel coaching

During this notice period:

Coaching and payments will continue as normal

If cancellation notice is not provided:

Coaching will continue and billing will proceed accordingly

9. Communication

Primary communication is via WhatsApp.

Responses are not instant

Reasonable response times apply

Ongoing support does not mean 24/7 access

10. Check-Ins

Check-ins are to be submitted as instructed

Missed check-ins may impact progress and feedback quality

11. Use of Client Content

As part of coaching, clients may provide progress photos, videos, and testimonials.

By engaging in coaching services, you grant The Coaching Formula permission to use submitted content for:

Educational purposes

Marketing and promotional material

This may include use on social media, website, or other platforms.

If you do not wish for your content to be used, you may request this in writing at any time.

We will always aim to use content respectfully and, where appropriate, without identifying personal details.

12. Limitation of Liability

The Coaching Formula is not liable for:

Injuries

Health complications

Outcomes resulting from program use

Participation is at your own risk.

13. Changes to Services

We reserve the right to:

Update coaching methods

Adjust service structure

Improve delivery systems

14. Updates to Terms

These Terms may be updated at any time. Continued use of services constitutes acceptance of updated terms.

15. Contact

For any questions:

The Coaching Formula
[email protected]